6
Quotations today
6
To approve
22
Shipments
Your latest orders
D0004215 · United States · €158Approved
D0004216 · United Kingdom · €104Quotation sent
D0004217 · Spain · €80Draft
Get a FedEx price in under a minute, create your quotations, track your pickups and download your customs documents — all in one place, around the clock.
This is not one more ordering channel: it is the very file the Services Vin team works on, opened up on your side. You see the price, the status of the order and the documents at the same time we do.
The quick estimate queries FedEx rates live: route, products, service — the price appears as you type.
Transport, fuel surcharge, estimated duties and taxes, service fees: you get an estimated delivered total. That is the figure you need to answer your customer.
Depending on the destination, the platform flags the mandatory documents — COLA and Prior Notice for the United States, for example — before the order leaves.
Quotation, commercial invoice, COLA, Prior Notice, shipping label: available from the order page, with nothing to ask for again.
Search by quotation number, tracking number, shipper or recipient; advanced filters and export. Finding last year’s shipment takes seconds.
Around the clock, from a browser, and in six languages (French, English, Spanish, Italian, Portuguese, German).
Go to servicesvin.com and log in with the credentials provided by Services Vin. The left-hand menu never changes: it follows the natural order of a shipment.
Illustration — figures and references are fictitious.
| Screen | What you do there | When to use it |
|---|---|---|
| Dashboard | Today's activity at a glance: quotations created, orders awaiting approval, planned shipments, breakdown by status. | On opening, to see where you stand |
| Quick estimate | A FedEx transport price in under a minute, without creating a file. Convertible into a quotation in one click. | To answer a customer quickly |
| New quotation | The complete file in 7 steps: shipper, recipient, products, delivery, information, packing, summary. | Once the shipment is decided |
| Order list | The history of all your quotations and orders, with search, advanced filters and export. | To find or follow a file |
| Shipment tracking | FedEx pickups: scheduled, to be checked, collected, with expected date and booking number. | On pickup day |
Three blocks to fill in and a price that recalculates in real time: the screen to open when a customer asks “how much does it cost to send me that?”.
Illustration — 12 bottles of 75 cl to the United States. Amounts vary with the date and the rates in force.
France is offered by default; ten frequent destinations are one click away. A DOCS marker flags destinations that require particular documents.
Product type (wines, spirits, beer, cider, grape juice, olive oil…), quantity, volume and unit value. Add as many lines as you need: weight and carton count are worked out for you.
Parcel for packages, Freight from 68 kg. Then the FedEx service and the options. The price updates with every change.
It shows the estimated delivered total. The Convert into a quotation button carries everything you entered into a complete file — nothing to type again.
The quotation is the real file for the shipment. You move forward step by step, you can go back, and the draft is kept — no need to do it all in one sitting.
Saved details fill themselves in automatically.
Search for your company; details, company registration, EORI, FDA number and pickup addresses come up automatically. Check two fields above all: the closing time and the pickup address if it differs from the head office.
Full details: company, named contact, telephone, email, address and country. The telephone and the email are essential — FedEx and customs use them if a question comes up on site.
Same logic as the estimate: type, quantity, volume, unit value. The declared value must match the real value, as it is what duties are calculated on.
Shipping mode (parcel or freight), FedEx service, options, and who bears duties and taxes: DDP (you pay) or DAP (the recipient pays).
Reason for sending (sample, sale…), availability date, your internal reference — that one lets you find the shipment using your own naming. This is also where you attach your files.
How the bottles are split across cartons. A proposal is calculated automatically; adjust it if your actual packing differs, as the billed weight depends on it.
Read it all through, then approve. The quotation goes into processing: you find it straight away in Order list.
Once the quotation is approved, everything happens on the order page: status, pickup, contents, billing and documents.
Illustration — fictitious references.
| Document | What it is for |
|---|---|
| Quotation | The detailed pricing, to pass on or to file. |
| Commercial invoice | The commercial invoice that travels with the parcel — the one customs examines. |
| COLA | The certificate of label approval required for alcohol imported into the United States. |
| Prior Notice | The advance declaration to the FDA, mandatory for any foodstuff entering the United States. |
| Shipping label | The FedEx label to print and stick on the parcel before the pickup. |
| Status | Meaning | What you have to do |
|---|---|---|
| Draft | Quotation started, not sent yet. | Pick it up again and finish it |
| Quotation sent | Pricing sent, awaiting your agreement. | Approve it or come back to us |
| Approved | Order confirmed, FedEx pickup scheduled. | Prepare the parcel and the label |
| Refused / Cancelled | The order will not go to transport. | Nothing, other than duplicating it |
| Delivered | Parcel arrived at the recipient. | Nothing — the invoice will follow |
Transport and the fuel surcharge are firm. Customs duties and taxes are an indicative estimate: the real rates depend on the HS code and on the customs agreements in force on arrival. Present them to your customer as an estimate.
Almost always the COLA or the Prior Notice is missing, and both are mandatory: the order stays on hold until they are supplied. The platform flags it from the estimate onwards — deal with them early.
Almost always a closing time that is too late or an incomplete pickup address. Both fields are filled in at step 1 of the quotation and are kept afterwards.
DDP: you pay duties and taxes, the recipient advances nothing. DAP: they settle them on arrival. For samples or a private individual, DDP avoids refused parcels.
Freight becomes available from 68 kg. Above that, compare the two modes in the quick estimate: the gap is often significant.
Yes: the language selector is at the bottom of the left-hand menu (FR, EN, ES, IT, PT, DE). The change is immediate and only affects your own display.
Click Forgotten password? on the login page. A reset link is sent to the email address linked to your account.
The Report a problem button, at the bottom of the menu, sends your message to our team along with the context of the screen. Faster than an email: we see the order concerned straight away.
| 1 | Use the quick estimate to price, not to order — it is meant to be disposable. |
| 2 | Check your closing time and your pickup addresses once and for all. |
| 3 | Fill in your internal reference: you will find the shipment using your own codes. |
| 4 | Duplicate your repeat orders rather than typing everything again. |
| 5 | Plan ahead for the COLA and the Prior Notice as soon as the destination is the United States. |
Log in with the credentials sent to you by your Services Vin contact.
Open servicesvin.comNo access yet, or need an account for a colleague? Get in touch with your usual contact at Services Vin — setting one up takes a few minutes.